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Former Member
Jul 28, 2010 at 11:42 AM

ChaRM: approving of a change request by various list of end users

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Dear, experts.

Can I customize ChaRM so, that before initiating change request a support message should be approved by by various list of end users depending on component (component A - list 1, component B - list 2)?

For example some end-user wants to change established business-process. In this process are involved other end-users, so to trigger changes he have to ensure that other end-users are agree.

can you suggest any profitable solution?

thanks in advance