Reverse freight

[Former Member]

Dear Experts,

we have invoice with 1000 $ freight amount, we made credit memo with refrence for this invoice via VA01 ,after that we noted that the freight ammount didnt reverse just the net value amount, now we need make retur for the freigh as this amount shown now on customer account

could you advise me the steps should be follow.

Regards,

[bcrao]

Hi,

You need to give another credit note for that amount without reference to sales doc.- you may maintain text -for details -

or

reverse the credit memo and reissue credit memo- by correcting pricing -

Thanks

Chidambaram