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Former Member

End of support lifecycle for Crystal reports 9.0 and 10.5

Hi,

I am trying to find end of support date for Crystal Reports 9.0 and 10.5. Is there a link where I could find this information?

What are the option available to upgrade? Costs, etc...

Thanks

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1 Answer

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    Former Member
    Jul 28, 2010 at 05:05 AM

    Hi,

    Support for Crystal Reports ver 9 and 10.5 has already ended and as such no longer available in our Service Market Place (SMP - https://service.sap.com/support) Product Availability Matrix.

    The latest version is Crystal Report 2008 V1 which has a Maintenance End date of Dec 31, 2015.

    For options to upgrade and costs, please call your nearest Customer Interaction Center (CIC) and they should be able to guide you to appropriate team.

    CIC's number can be found in SMP > Help & Support tab > Look up Support Center Addresses sub tab.

    Hope this helps.

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