Skip to Content
author's profile photo Former Member
Former Member

Problem to display .tif and .fax documents with the ECL - Viewer

Hi @ all.

We have some kind of problems with the ECL Documentviewer.

If I want to add a document with the format .tif or .fax to a calculation the ECL Viewer displayed this document. If my colleague wants to display this document the SAP GUI would like to open the document with an external program and not with the ECL Viewer. I have already controlled the setting in "Make Settings for Storage and display". Everything is as well as artificial.

Besides, we both use the same version of the GUIs.

Does somebody know advise why my colleague ECL Viewer does not want to Display the documents in the ECL Viewer?

I have looked around nothing found yet.

I need help.



Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • Posted on Oct 12, 2010 at 08:07 PM


    Did you check if both computers has the ECL Viewer installed? It doesn't matter the version of the SAP GUI, if ECL Viewer wasn't installed before.

    If you can't open a file which has the customizing "Define Workstation Application" set to open your file with ECL Viewer, it means that machine doesn't have ECL Viewer installed.

    Best Regards,


    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Oct 13, 2010 at 12:44 AM


    Check in transaction OAG1 and use the option "Use HTML Control".



    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.