12-02-2016 2:35 PM - edited 02-04-2024 6:55 AM
We would like to use 3D visualisations in our local SAP Work Manager 6.3 solution. Now we are able to see the VE *.vds work order attachment with right MIME type (application/octet-stream) according to note 222605.
But after the attachment is downloaded to device there is only SAP Visual Enterprise frame with text FileData <filename>.vds and no 3D visualization is visible. No possibility to click on something and start it.
Same problem using standard Agentry Client v70.13.7.3 or Work Manager 6.4.1 mobile application for iOS.
Landscape:
I understand that in standard Agentry Client v7 there is no default integration without SDK probably. But new Work Manager 6.4.1 mobile application should be Agentry Client customized by SAP with 2D/3D VE files support implemented. Does anyone have the same problem?
The base product does include support for what you highlight (assuming you have licenses for the associated products). You just need to configure the settings within Work Manager to activate it. In this case part of activating those features also means you need to build a branded client that includes the necessary libraries that the Work Manager application will call from the associated product.
These are not included by default for two main reasons.
Hope that helps clarify it.
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For all of the clients and versions of Work Manager, you will need to build a branded client and include in that the Visual Enterprise SDK. Even the WM client on the app stores does not include this by default. For each of the platforms you can take a look at the SAP EAM and service mobile app SDK from the marketplace and the associated guide for details on how to build the client with the necessary VE SDK.
--Bill
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