Daily Broadcast Jobs are failing

[Former Member]

Hi,

We are facing some issues in our production system related to broadcatsing. The daily broadcast jobs are faling or are running for long hrs (got tsuck). If we check the logs in RSRD_LOG then we can see the following message:

Settings registered to event TP DAILY_1300 28 selected

Password logon no longer possible - too many failed attempts

Setting SJLTEST: User SLOGAN cannot be used for background processing

10 packages for 03 available processes created

Starting parallel processing of package 1 (5 settings)...

Starting parallel processing of package 2 (13 settings)...

Starting parallel processing of package 3 (2 settings)...

Cannot start parallel process (return value 1)

Waiting for free process for package 3 (period 1)

Starting parallel processing of package 3 (2 settings)...

Cannot start parallel process (return value 1)

Waiting for free process for package 3 (period 2)

Starting parallel processing of package 3 (2 settings)...

Cannot start parallel process (return value 1)

Parallel processing not possible: no processing of 7 package(s)

I am not able to figure out the log messages. if you have any information, could you please let me know? Which TCodes can i check to determine the cause of the failed jobs?

Thank Uou,

Anjana

[Former Member]

Thank You. I just have a question. Since, there are 28 broadcast settings to be excuted through this job for various users and the log shows only one of them having got locked, does that mean that this user is locking all other broadcast settings from getting executed? Will unlocking this user help in the issue?

[Former Member]

Well, if you are using the same locked user in these 28 broadcast settings (In Authorization user area) then you have no choice but to unlock this user or assign some other user as the Authorization user while executing the broadcast setting.

rgds,

Sree

[Former Member]

Hello Sree,

Please find the responses below:

1. This particular job is for queries mainly.

2. We are using BEx 7.0

3. This is a background processing. If I schedule a one time broadcasts which run in dialog, I have no problems. Only, the daily background processes are having the above issues.

Actually I am not able to interpret the messages in the log.

Thank you.

Anjana

[Former Member]

Hi anjana,

Its pretty simple a problem. In your information broadcast screen, the tab which says recipients, you would have a user called Authorization user. This is the user used to execute your report while you schedule the setting in background. Check if you are able to logon to your BW system with the help of this User ID.

If no, speak to your Basis team, check if the user ID is locked due to some reason ( Probably incorrect logons, or check if the uesr is in Validity period).

I think this should work.

Rgds,

Sree

[Former Member]

Hi Anjana,

Please answer the below questions so what we would be able to help you out.

1) Are you broadcasting queries or workbooks?

2) What version of BEx are you using 3.x or 7.0?

3) Do you execute the broadcaster in dialog or in Background? If its in background, what happens when you broadcast the same in dialog?

Let us know.

Rgds,

Sree