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Former Member

CUP Email Configuration

Hi,

We have set up the smtp server under CUP miscellaneous but emails are not sent out.

Is there any addtional configuration that must be done? Is there out there any configuration guide that provide details on how to set up the email to be used in CUP?

Many thanks in advance. Best regards,

Imanol

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3 Answers

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    Former Member
    Jul 22, 2010 at 07:26 PM

    Have you created the workflow and configured EMAIL notifications in your stages

    Look for workflow and Email notification in the configuration guide.

    You can create a one stage workflow to test it out.

    steps are very detailed and clear in the SAP GRC 5.3 configuration guide

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    Former Member
    Jul 22, 2010 at 09:54 PM

    Hi,

    Yes, you must plan a email dispatcher job (cup>>config>>background jobs).

    If you want to plan a reoccuring job with a interval less then 3600 seconds, you must first change the minimum time in cup>>miscallaneous.

    We have configured the email dispatcher to send emails 1/min.

    Kind Regards,

    Vit Vesely

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    Former Member
    Jul 22, 2010 at 10:32 PM

    Thanks for the responses.

    One question: Is there any additional configuration related with the email at the J2EE Visual Admin or all the configuration required is at CUP level?

    Thanks for all. Best regards,

    Imanol

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    • Former Member Former Member

      Hello ,

      To configure email , login into CUP -> Configuration ->Workflow->SMTP server , here provide the email server and port details.

      Also to trigger emails make sure to execute the background job in CUP "Email Dispatcher".

      Regards

      -Ranjiv