Analysis complaint information on CRM Web Client 7.0

[Former Member]

Hi.

I have a complaint catalog profile assigned to my complaint transaction but I don't find the catalog fields anywhere on CRM 7.0 web interface.

The component I am using is the BT120H_CPL, logical link SRV-COM-CR.

Any help?

Thanks.

Susana Messias

[former_member200342 · Accepted solution]

Hi,

You need to use the configuration tool in WebUI or tcode bsp_wd_cmpwb from GUI to check if the Assignment block for Subject is enabled for the component BT120H_CPL.

Also refer the sap note 1430101.

We had implemented the same for this issue.

Regards,

PP