internal error -10 at random

[Johan_H]

Hi,

I have a new laptop with Windows 10 professional 64bit, that I installed the B1 client on (version 8.8 pl 12). Two or three times a day the client throws an "Internal error -10" error without apparent cause, and needs to be restarted.

What I have tried:

• Delete the SM_OBS_DLL folder
• Uninstall and reinstall the DI API
• Turn off wifi on the laptop
• Replace the network cable

Any help or thoughts appreciated.

Regards,

Johan

P.S. I am aware that version 8.8 is not supported on Windows 10

[msundararaja_perumal]

Hello,

Have you tried to change the compatibility mode for the application.

Thanks.

[Johan_H]

Thanks, I had not thought of that. I have set it to Windows 7, and now we will wait and see.

Regards,

Johan