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Configuring the iPhone for the SAP Business One Mobile App

former_member594505
Active Participant
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Hello:

I have followed the PDF instructions for the SAP Business One mobile app for the iPhone. But, I still cannot get in to the app. It times out.

What am I doing wrong? Does anyone have successful and very simple instructions that I could follow?

Thank you!

John

Accepted Solutions (0)

Answers (6)

Answers (6)

former_member312729
Active Contributor
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Hi John,

Following to Check

1. The Integration service running on server

2. In the integration framework does the Mobile scenario is active and is test run successful

3.Database connectivity in the integration framework success

Ensure all pre-settings are correct such as your device id correct in user master in sap and is the user enabled as mobile user

Regards:

Balaji.S

former_member594505
Active Participant
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Hello:

I could not open the ControlCenter URL. Safari on my iPhone gave me a message saying that the server stopped responding.

John

kvbalakumar
Active Contributor
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Hi,

Make sure both the SAP Server and Mobile device are on same network and there is proper connectivity between them.

May be you can check with your network team about any firewall restrictions?

Regards,

Bala

former_member594505
Active Participant
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Hi Balakumar:

Where on the iPhone would I open up this URL at?

John

kvbalakumar
Active Contributor
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Hi,

Any browser like Safari or Chrome.

former_member294403
Participant
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Hi John,

First thing first, can you able to open the Control Center webpage at the iOS device?

Control center URL will be like http://LicenseServer:Port/ControlCenter

former_member594505
Active Participant
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Hello:

I'm way behind on this project and am a newbie to B1. Could you, perhaps, give me some streamlined specifics?

Thank you!

John

msundararaja_perumal
Active Contributor
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Hello,

I believe the issue is with the Integration Framework.

You may refer SAP Note-1602674 - SAP Business One mobile app for iOS - Troubleshooting and Compatibility Information.

Thanks.