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Former Member
Jul 21, 2010 at 07:17 PM

MDM Console Not Prompting for Password Change


Hi Experts,

We are currently using MDM 7.1. We have set the following parameter in the system:

Password Expiration Days=90

Users that haven't changed their password within 90 days correctly receive a message stating "Repository Connection Failed. Error: Password Expired". However, after clicking the "OK" button, it doesn't prompt the users to change their password.

Basically, the system recognizes the password has expired but does not allow the users to change it, so they cannot login. Any thoughts about why this is happening or how to resolve the issue?