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Feb 14, 2019 at 11:22 AM

HANA DB overview page is not loading

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Hello,

I created a HANA DB under ‘Database / Schema’s’ on my neo account of SCP trial account (i835203trail) for a customer demo.

I loaded some data for the demo.

I got a notification that my database was stopped.

Today when I tried to log into the overview page of the DB by clicking on the name of the DB on my cloud cockpit, the overview page was not loading.

So, I could not re-start or do anything with the HANADB for my demo.

I tried to create a new DB, but it was not letting to create since my account is a trail account.

I tried to create a request to restore the DB but the request doesn’t work saying there is no database.

Can someone kindly reset/restore my database?