Loading Java Applet failed

[Former Member]

Hi, I am new to CRM 7.0. I get the below error in Campaign automation screen. Can you make any suggestion from below log.

Let me know if any more info is required.

Thanks to all

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Java Plug-in 1.6.0_21

Using JRE version 1.6.0_21-b06 Java HotSpot(TM) Client VM

User home directory = C:\Documents and Settings\deepak_devendran

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c: clear console window

f: finalize objects on finalization queue

g: garbage collect

h: display this help message

l: dump classloader list

m: print memory usage

o: trigger logging

q: hide console

r: reload policy configuration

s: dump system and deployment properties

t: dump thread list

v: dump thread stack

x: clear classloader cache

0-5: set trace level to <n>

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load: class com.tensegrity.component.sapca.SAPCAApplet.class not found.

java.lang.ClassNotFoundException: com.tensegrity.component.sapca.SAPCAApplet.class

at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)

at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)

at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: java.io.IOException: open HTTP connection failed:http://sapncs.eame.syngenta.org:8030/sap(bD1FTiZjPTMwMCZpPTEmZT1WRFF3T0RZek1sOWZYMTlmTmpaZk5sOWZURVlNYnVfQ0ZqM2hBQUFBRDQzZ2FnJTNkJTNk)/bc/bsp/sap/crm_ui_frame/com/tensegrity/component/sapca/SAPCAApplet/class.class

at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)

at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)

at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

... 9 more

Exception: java.lang.ClassNotFoundException: com.tensegrity.component.sapca.SAPCAApplet.class

[Former Member]

I activated additional services within SICF

[Former Member]

Hi Deepak,

Can you please let us know which additional services you had activated. We have the same issue for marketing calendar in CRM 702. the mkt calendar version is 2.7.4 and i ahve tried both 1. 7 and 1.6 JRE version.

Thanks and Regards,

Raghavan

[Former Member]

This is the service crm_uiu_ca2 (BSP WD component for Campaign Automation).

[Former Member]

Hi Deepak,

Check tcode SCIF and make sure all the services are activated.

Regards.

[Former Member]

I have activated all the services recommended by SAP for standard operation. Issue still persist.

Please help.