500 Internal Server error when launching SOLDOC

[former_member424358]

I am using SOLMAN 7.2. While launching SOLDOC from the SOLMAN I am getting a 500 Internal Server error. I have had my authorisations removed and added again. Even other users are not able to launch SOLDOC from my machine. Has anyone encountered such an error?

[YTHO]

Hi, check your SU53 results.

Also have the configuration of process mangement and infrastructure (Gateway) settings checked with tcode Solman_setup.

[Sriram2009]

Hi Syed.

1. Have you check the web browser settings?

2. Could you attached the dumps in transaction code ST22 for this same error.

Regards

SS

[former_member458267]

Hi rajivmaheshwari,

We are facing similar issue after somlan upgrade to 7.2 SP8.

Can you please elaborate more for personalization settings to restore the soldoc?

[former_member424358]

Hi,

The problem is now resolved. It was due to personalization settings which had got corrupted after an upgrade.