Cannot Save Files to the BPC Server

[Former Member]

I am getting the following error message when trying to save files to the server in BPC for Excel, "The underlying connection was closed: An unexpected error occurred on a receive." This is in BPC release 5.0.150. The problem is isolated to the laptop we are using because the user can save files using other laptops. Could it be something related to the xceedzip.dll file? Do we need to remove and then register the xceedzip.dll file on the machine? Or could the problem be due to something else?

[Former Member]

Hi,

If the problem is there only in your system, then it your client issue. Request you to re-register the correct version of the Xceedzip.dll file. You can get this file from your BPC server.

Hope this helps.

[radharamansingh_rajkumar]

Hi,

Try to save using some other login or BPC admin login. Even if they are not able to save then reinstall the client.

Hope it helps

Raman