Hi,
I'm trying to create a custom notification to be sent to Facilities group, containing details on a new starter once the New Hire workflow has completed.
Under Business Configuration > Job Info > Trigger Rules:
The Hire_Workflow is triggered onSave.
The Business Rule then triggers Workflow 30:
In Workflow 30, there is one Approval Step. Once approved, the Cc Role is Facilities dynamic group:
The email received by Facilities is the following:
I have mapped it to 'Future Direct' but it seems to not be picking up the future record which has now been approved:
Please could someone point me in the right direction?
Many thanks.