supply shortage Alerts regarding Prod substitutions

[Former Member]

Dear All,

In the background jobs for generating supply shortage alerts we are getting error as Internal session terminated with internal error (See St22) . I checked the activity and the macros assigned is Supply Shortage.Selection ID's ,macros are assigned correctly but still the job is getting failed .Are there any macros which are to be assigned in the activity before Supply Shortage macro.If so plz let me know and why these macros has to be included in addition to supply shortage.The same error message is displayed to generate alerts for shortfall below safety stock,target stock level exceede and target stock level short fall.Is there any settings iam missing.

Quick response is appreciated.

Thanks,

Dhanunjay.

[Former Member · Accepted solution]

Hi Dhanunjay,

You need to include the default macro in the activity as the first step as in the background jobs the default macros are required to calculate Projected stock, stock balance etc to make the supply shortage alerts work.

Let me know if it helps

Regards

Gaurav

[Former Member · Accepted solution]

Hi Gaurav,

I tried by including the default macro stock balance in the activity as the first step and supply shortage macro as the second. I executed but iam getting the same error. Are there any other default macros to be included. One more question should i select the default macro under macro selection.

Dhanunjay.