Open Sales Order Status

[former_member593234]

Hi all,

Already SO converted into A/R Invoice. Now A/R invoice showing closed, but still SO Status s showing 'Open' , Why??

[former_member630601]

There is a amount in freight, check whether Freight name in same order & sales invoice is same or not.

Regards,

Amey

[former_member593234]

Dear Amey Ballal,

Freight Amount we added in So, but in A/R invoice we added one extra item (Freight Charges)dathulworksaccounts-chennai7-2-19rw-sts-01.png

[former_member225732]

Dear Athul Km,

As per screen shot in Sales Order you have mention freight amount but in AR Invoice ur user not taken that Freight amount.

So you need to Close Sales Order manually or You cancel the succeeding Doc of Sales Order and do it again.

Hope this will resolved ur issue.

Best Regards,

Sandesh Shinde

[kothandaraman_nagarajan]

Hi,

The Freight amount in sales order is not yet copied to target document. From your screen shot, I can see still copy to option is open.

To check, just click copy option and check which amount is copying to target document.

Regards,

Nagarajan

[former_member593234]

Dear Satish,

Created invoice with additional one item, Freight Charges

[former_member593234]

Dear Satis Gupta,

Screen Shot is Sales Order

[former_member588507]

As you said SO consisting 6 row but in the attached screenshot showing 7 rows.

[former_member593234]

dathulworksaccounts-chennai7-2-19row-sts.png

[former_member588507]

Attached screenshot is SO or AR?

[dinesh-pn]

Dear Athul,

Not sure what is going on there, this is not the system nature you better try to close the sales order manually.

if the same issue exist in future raise an ticket to SAP. This might be a bug so they could help you fix it.

Thanks

[former_member593234]

Okey, Thnku

[former_member593234]

Hi, Checked Open SO with item details in query generator, but not showing that SO, its showing Status still Open.

[former_member588507]

Hi Athul,

You should check that SO in query Generator (ORDR and RDR1) and try to figure out which line item having open status and check SO should not in Update mode (Ok button should not in update status) because due to Post Transaction Notification on SO may cause an issue. In case of all line closed in SO then report to your SAP Partner.

Thanks,

Satish

[dinesh-pn]

Dear Athul,

Check the Relationship map, Also check if you have any open quantity

Thanks

[former_member593234]

Thanks for Reply, checked in relationship map, direct invoiced from SO, but in Invoice we added additional one item. In SO nly 6 items, but in invoice we make 7 items.