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Q0E Signal 11 received from operating system

I have just activated the S/4HANA 1809 trail from cal an azure and I am facing the issue, that the working process is restarted. In the SysLog I found the message Q0E Signal 11 received from operating system. SAP note 15766 is mentioned.

I checked the size of the sap file mentioned above, but it has only 1 GB size. Do you have any idea, what cases the problem?

Today - my system is down during night - I was facing the problem during the day. It looks like something on OS level is getting ful. Since I am not a Basis guy - which log or directory to check?

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3 Answers

  • Posted on Feb 12, 2019 at 01:59 PM

    Hello Peter,

    You can check the following blog https://blogs.sap.com/2018/12/12/sap-s4hana-1809-fully-activated-appliance-known-issues/

    Specifically the part Your system runs out of disc space is what most likely describes the behavior you mention.

    Best regards,

    Atanas

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  • Posted on Feb 12, 2019 at 02:06 PM

    I have already done that. The mentioned fil with name sap has only 1 GB. Do you have any other sugesstion? I aaded the trace file and a hardcopy of the system lof entry:

    trace.txt

    hardcopy-syslog.png


    trace.txt (627.4 kB)
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  • Posted on Feb 13, 2019 at 10:14 AM

    Hi Peter,

    although the file /var/log/sap is "just" 1GB, this might be the root cause already.

    I just checked in a reference system and there the file has just ~2 MB.

    Can you try to delete it as described in the known issues blog (needs putty or another SSH client, though) ?

    It this helps, also change the sapstart script file as mentioned in the blog.

    Best, Joerg

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