Can not update KNB1-INTAD via MASS transaction

[former_member603059]

I'm trying to update the customer master using MASS. It appears I have mapped everything properly. But I'm still getting an error message.

Not sure how to resolve.

See attached

error-message-mass.png

massimportscreenshot.png

[former_member443208 · Accepted solution]

Hi,

messege tells you that you haven't assigned key fields of the table KNB1.

From the screenshot I can see that you've only input customer number. You also need to provide company code for very line as this is key field.

Regards,

Jan

[former_member443208]

Please have a look at this note. It's about vendor but I think you're facing the same issue:

https://launchpad.support.sap.com/#/notes/2478765

[marek_rut]

Hello Jan,

I've got the same issue asa Elisa. Unfortunaltelly your link is 'dead'. SAP Note/KBA 2478765 has been removed.

Thanks in advanced

[former_member443208]

Don't remember what exactly was described in the note but it seems that fields with lenght over 80 characters are greyed out and not available for mass transactions.

[former_member603059]

I added the company code and that appear to work. However when I ran it and received green light, nothing changed in the customer master. I only sent screen shot of one of the customer. I checked them all. None were updated with the new email address.

Any idea why?

custmassnotchgd.png

change-messages.png

customermasterchg.png

[former_member603059]

Thanks Jan. I did try that. I will try again.