Header discount gives same value discount for return documents

[Former Member]

Hi,

We are using a header value discount which is a group discount. It distributes the discount across the items proportionately. We have an issue when we create a return order with reference to the original invoice.

To give an example. Customer places order of $100 for 10 cartons. We give discount of $10. Order value is $90. Customer returns 1 carton after invoicing. When return order is created with reference to the invoice, the system calculates the price of 1 carton which is $10 but the discount value is still $10 instead of $1. Please let me know where I have to check to distribute discount value proportionate to the value for return documents as well.

[Former Member]

Hello Nayef

The culprit could be copy control- May be you have used "D" as the Pricing type in the item cat copy control from Invoice to Return Sales document- VTAF. Try with "G" there and also change the condition type config (v/06) for the Header discount condition for the field 'Cond. Category' to L.

Let me know how it goes for you.

[Former Member]

Thanks Chandra but changing pricing type to G removes the condition type altogether in the return document.

[Former Member]

Nayef

Did you try the condition config change? Try with copy controls first, If copy control changes do not work, you need to work on the Condition type config (V/06), the main areas being:

Calculation type, Condition category and changes which can be made.