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Former Member
Jul 13, 2010 at 05:35 PM

Problem Installing Business Objects XI 3.1 SP2 on AIX 5.3



We installed Business Objects XI 3.1 first on AIX 5.3 (using DB2) and everything worked fine.

Once we apply BO XI 3.1 SP2 patch (by running the script from the

BO XI 3.1 SP2 install bits) onto the Business Objects XI 3.1instance, the following error:

error Errcode 1: gzip -dc "/apps/truecomp/boXI31-temp/xi31_sp2/pkg/jdk00000.tar.gz" | /bin/tar xvfb - 1

appeared during the installation ( when we checked, the package "jdk00000.tar.gz" contained mostly some libraries

that are already existing under the installed java/bin directory, the error is likely due to tar command can't

overwrite the existing files there), and it seems that the library files in "jdk00000.tar.gz" package are same as

the existing files under java/bin directory. So this error may not matter (just our guess).

The real problem for us after installing BO XI 3.1 SP2 is that, the tomcat log (file name "catalina.out") throws

the following exception and tomcat can't start up, so we can't log onto CMC anymore. Anyone know if this is

a known issue or any solution or workaround? The frustrating thing is that, SP2 can't be uninstalled (

it likely thinks SP2 was not installed successfully), and this whole BO XI 3.1 instance is not usable anymore,

we have to remove the whole thing altogether (no way to remove just SP2 part).

Also need to mention that the directory:


reported in the java error stack on the AIX server doesn't' or gets created.

=============Tomcat error log from ""catalina.out" after installing BO XI 3.1 SP2============

New org.apache.struts.action.ActionMapping

10-07-10 17:28:19:306 - session.ManagerBase Thread main; IOException while saving persisted sessions: Exception: /apps/truecomp/BOXI31/bobje/tomcat/work/Catalina/localhost/BusinessProcessBI/SESSIONS.ser (A file or directory in the path name does not exist.) /apps/truecomp/BOXI31/bobje/tomcat/work/Catalina/localhost/BusinessProcessBI/SESSIONS.ser (A file or directory in the path name does not exist.) at<init>( at<init>( at org.apache.catalina.session.StandardManager.doUnload( at org.apache.catalina.session.StandardManager.unload( at org.apache.catalina.session.StandardManager.stop( at org.apache.catalina.core.StandardContext.stop( at org.apache.catalina.core.ContainerBase.removeChild( at org.apache.catalina.startup.HostConfig.undeployApps( at org.apache.catalina.startup.HostConfig.stop( at org.apache.catalina.startup.HostConfig.lifecycleEvent( at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent( at org.apache.catalina.core.ContainerBase.stop( at org.apache.catalina.core.ContainerBase.stop( at org.apache.catalina.core.StandardEngine.stop( at org.apache.catalina.core.StandardService.stop( at org.apache.catalina.core.StandardServer.stop( at org.apache.catalina.startup.Catalina.stop( at org.apache.catalina.startup.Catalina.start( at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke( at sun.reflect.DelegatingMethodAccessorImpl.invoke( at java.lang.reflect.Method.invoke( at org.apache.catalina.startup.Bootstrap.start( at org.apache.catalina.startup.Bootstrap.main( 10-07-10 17:28:19:311 - session.ManagerBase Thread main; Exception unloading sessions to persistent storage /apps/truecomp/BOXI31/bobje/tomcat/work/Catalina/localhost/BusinessProcessBI/SESSIONS.ser (A file or d

irectory in the path name does not exist.)