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Personal Data Removal From Code or Web Service With Logs.

Hi there!

There are some new functionalities in C4C about Personal Data to fit the requirements of the GDPR. One of them is the Personal Data Removal, which can be found in the Work Center: Data Protection and Privacy -> Personal Data Removal.

In this WC it is possible to remove a Customer data and its related objects such as Tickets, Sales Orders, Tasks...

When, the data is removed or there are some errors in the process is possible to check a log in the Data Protection and Privacy -> Common Tasks -> Administer Data Removal Runs, as you can see in the screenshots below.

However, this is a manual procedure inside C4C.

Therefore, I would like to know:

1) If its possible to trigger this removal process using a Web Service API or by coding like Customer.RemoveData();

2) Is it possible to get the log using a Web Service API or by coding? Like get the standard BO where this data is recorded in the SDK.

I have check for the Web Service Maintain End of Business Partners from SAP Business Suite, however this web service does not provide these capabilities. Moreover, I was no able to find anything in the SDK where I can remove the customer data, no BADIs as well. In addition, I could not find a place to get the log from web service (even oData) and from SDK. Any help is appreciated =D

Thanks a million,

Marlos Damasceno

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  • This is a great question Marlos. I'm not sure of the answering but posting here so I'll be informed when someone (hopefully) answers.

    Would be great if SAP could publish more info about GDPR-readiness.

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