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Feb 07, 2019 at 03:55 PM

Link Registered Products to SLA

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Hello experts,

I am trying to implement a szenario where I can link a registered product with a SLA. This means that at one point, every registered should have its "own" SLA. Upon selecting that registered product in a Ticket, it should trigger that SLA.
Is there any way to implement this in C4C?

Thanks,

Tobias