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Corrected system yesterday show again as erroneous today

michel_godin2
Discoverer
0 Kudos

Hello,

Yesterday I corrected some of our instances that were indicated as erronous.

I downloaded the xml that was generated from the correction, and saved it on pc.

Today when I logged in Maintenance PLanner, I saw that the system I corrected yesterday was showing as erronous.

Can I upload the correction file downloaded yesterday instead of going through each question ?

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member

Hello Michel,

The data in Maintenance Planner is replicated from the LMDB of the connected Solution Manager system. When you 'Verify' the erroneous system, the data is likely overwritten by the LMDB during the next sync activity.

To update the LMDB you can use the Correction file created from the verification by following the note 1816146 - Correction of installed software information (CISI). . After updating the system with the correction file, the information should be transferred to the SLD -> LMDB and after the next sync operation, to Maintenance Planner.

After the sync operation occurs the system should no longer be erroneous in Maintenance Planner.

David