CMC tool raise http 404 error when viewing user security on server object.

[Former Member]

Description of Problem or Question:

In investigating an issue promoting an LCM job, I attempted to use the CMC tool to look at the user security on a server object. When I executed the command the tool raised an error.

HTTP Status 404 - /CmcAppActions/jsp/Shared_Rights/rights.face.

type: Status Report

message: /CmcAppActions/jsp/Shared_rights/rights.face

description: The requested resource (/CmcAppActions/jsp/Shared_Rights/rights.face) is not available.

Product\Version\Service Pack\Fixpack (if applicable):

Business Objects XI 3.1 SP2

Apache Tomcat 5.5.20

Java 6.0.170

Relevant Environment Information (OS & version, java or .net & version, DB & version):

WIN Server 2003 Enterprise SP2

Sporadic or Consistent (if applicable):

Consistent error

What has already been tried (where have you searched for a solution to your question/problem):

I have done some research in service.sap.com and on the Web, but have found nothing concrete other than it appears to be an error in the install of the Tomcat server.

Edited by: Jon Russell on Jul 9, 2010 12:20 AM

[Former Member]

Hi Jon,

Have you got this solved?

Thanks,

Alvaro

[Former Member]

Hi Alvaro,

Forgot this thread was open as of yet. There was a solutio but nothing concrete I can offer to th user community. The reason i that this devolved into a Note to SAP and, as I recall, the solution was for a BO consultant to remotely access our development server for BO an bsically do "brain surgery" in the SQL Server db we had supporting BO. It was a difficult issue an eventually required direct intervention from SAP-BO.

[Former Member]

Took a note in service.sap.com and hard work by the consultant to fix this.

[Former Member]

Hi Jon,

I just run into the same problem and wasn't able to find the reason nor to solve it. If you found a solution it would be great if you can share your findings.

I would highly appreciate any help.

Thanks

Dirk

[Former Member]

Hi there. I just found out that we have SP3 installed. More interestingly, I was using user security on a Production box with same install version (SP3) and it works fine. The difference between the two environments is we have LCM installed on one that does not work. I cannot be sure if that is the cause though. Working with a consultant on this and if we solve it I will post here as well so others get the benefit.

[Former Member]

I have the same problem. The system i´am using is a Bo XI edge 3.1 with SP2 installed. The is running over Windows 2008 Data Center R2.

It started after installing Bo explorer sp2. Did you had the problem after installing explorer?

Regards,

José Manuel Castro

Mekano Consultant