[REBATES] Move the status of an rebate agreement from "C" or "D" to "B"

[former_member576695]

Hello,

I already read so many topics related with agreements in the forum, but I can't found an way to change that.

Lets try to explain the real scenario:

The customer reached the accruals of 300 euros

We created an partial settlement of 50 euros and already invoiced this.

Then we created an final settlement and invoiced as well, but we cancel that invoice and at the sales document we putted an reason to complet the document and do not invoice again.

With that the status of the agreement are "D", but we have on payment data the value of accruals reversed only 50 euros and rebate payments of 50 euros as well.

We want to have the values of the accruals and accruals reversed of 300 euros and rebate payment of 50 euros.

We have any way to do that?

Also is possible to change the status of the agreement to "B"?

Thank you!

[Lakshmipathi]

Have a look at OSS note 392683