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author's profile photo Former Member
Former Member

service desk message in CRM_DNO_MONITOR

Hello all,

We are experiencing some issues while trying to save/confirm SAP message in CRM_DNO_MONITOR. The issue started I tried to attach a file weeks ago with the message ..it gave me short tump with the error message UC_OBJECTS_NOT_CONVERTIBLE. Now i am no longer trying to attach any files but just trying to confirm/reply to SAP but this time it takes forever and times out eventually. The last short dump error TIME_OUT (TIME limit exceeded) is what i got.....any suggestions what could be the issue here? thanks

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 09, 2010 at 04:09 AM

    Hi,

    Trying a index refresh via function module ABADR_INDX_REFRESH might help.

    Else please provide the full details of the dump obtained.

    Regards,

    Srikishan

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