F-28

[former_member588755]

Dear all

Whenever our user uses transaction F-28 after 5-10 seconds she will get an error mail to her Outlook Inbox like this

++*"An error occurred during the update of case Update Case with Program FDMPROCESS_BUFFER You can start the program by running this document."*++_

Absolutely there is no problem or issue while saving the transaction at F-28 and there is no problem anywhere and everything is working fine, but only thing is that she is getting error mail whenever she uses, if she uses for 50 times in a day she will get 50 times error mails.

We have FSCM and using dispute management module also

Kindly help me.

Thanks in Advance.

[Former Member]

Hello,

Program FDM_PROCESS_BUFFER will help in Subsequent Update for Dispute Cases and Promises to Pay.

For more details refer below link.

http://help.sap.com/erp2005_ehp_04/helpdata/EN/44/fc953e16196c32e10000000a114a6b/frameset.htm

Normally documents are triggered and send to business workflow place for Subsequent Update for Dispute Cases and Promises to Pay from the program.

User can view documents using transation code SBWP or SIN1.

Can please verify if user has activated autoforward funcation in business workplace to receive all documents to outlook inbox.

Transaction code SBWP > Settings > Office settings > Autoforwarding.

Thanks!

Raju

[former_member588755]

Hi Raju

Thanks for your reply.

In transaction code SBWP > Settings > Office settings > Autoforwarding.

Nothing was there in the above mentioned tocde, screen was blank

Regards

[Lakshmipathi]

Check this link whether it helps you

[Subsequent Update for Dispute Cases and Promises to Pay|http://help.sap.com/erp2005_ehp_02/helpdata/en/44/fc953e16196c32e10000000a114a6b/content.htm]

thanks

G. Lakshmipathi

[Former Member]

Give this message to your basis person, he should help you with this.