I have installed the fully licensed version of crystal reports developer XI. I am getting the following error while trying to update my product.
The Update Service does not recognize this product. Please contact your software vendor for updates to this product. Error 13001: Product Not Registered with the Update Service.
I am a local administrator on my machine. My OS is Windows XP Pro SP3. The product has been registered. The About Crystal Reports window says:
This product is registered to: OU-TULSA
Registration Number: Keycode:
Please provide a fix to this problem. We are evaluating using this product or SQL Server Report Services, which is free.
Edited by: Don Williams on Jul 8, 2010 7:34 AM