Failed to retrieve the data source in Business Objects Explorer

[Former Member]

I have built a universe with Designer suits and separate measurements of paramentros and bound by, ran on Web Intelligence, but when I try to use the Business Objects Explorer is reported the following message:

Failed to retrieve the data source details.

The creation of the data source object tree failed

What should I do?

[Former Member]

There are two OSS notes about this error ;

1411433

1363777

Also you can take a look at this service pack

http://ftp1.businessobjects.com/outgoing/CMS/crXIwin_en_sp3.pdf

cheers

Tansu

Edited by: tansu aksu on Jan 25, 2011 5:03 PM

[former_member423917]

It wouldn't be BOBS without an obscure fix somewhere. Look at the universe and check that you do not have 2 tables or derived tables with the same name but with different cases such as 'Customer' and 'CUSTOMER'. THis will generate that error message in Explorer.

[Former Member]

I Have the same problem.

Thanks,

Alan

[Former Member]

Andreia, were you able to resolve your issue? We are getting the same error message. Any help is greatly appreciated.

Thanks.

Lucky Pandit