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Former Member
Jul 06, 2010 at 10:57 PM

Is it possible to control what CUP request types are available to users?


Hello Virsa Experts,

I am hoping that someone can tell me how to control what types of requests are available to certain users. My situation is that there are some users (our HelpDesk) that should have access to certain request types. But the majority of our users should not be able to submit requests of those types. Is there someway with authorizations that I can control that? (I know that I can set them as sequence = 0 on the request type and keep the request from showing on the main page. But they are still available in the drop down.)