Credit management

[Former Member]

Dear Experts,

My issue is,

Customer is paying in advance for his purchase ,and the advance is posted in system by posting key 14 (other payments)

by user,

once the advance payment is posted the amounnt shows in FD32 with nagative value in recivables field

even when a customer is having enough credit balance of some amount also systme blocking the sales orders in credit check,

Can any body explain is this a STD SAP setting if yes then why this logic ,and wht could be the solotion to remove the block ,if a customer is having enough credit balance in his account..........

Regards,

Caprin...........

[Former Member]

Helpful tips thanks guru,s

[Former Member]

Hi Caprin,

Credit Blocks may not only be related to credit exposure, you need to check the credit management configuration. But before that there is a transaction that it will show you very easily what exactly is causing the block.

In transaction VKM3 enter the sales document number and once in the report scroll to the right until you see these fields:

STAT DYNA MAVO TPAY REDA OpIt OlIt Dunn FDoc ECI PaCa RES4 Old CuR1 CuR2 CuR3 OvCS

There you will be able to check what exactly is causing the block

Hope this helps

Kiaks

[Former Member]

Hi,

If the amount is posted to Special GL (advance/down payment) and the setting is made as amount posted in special GL should not be considered for credit check then system will exclude the amount posted in special GL for credit check.

Another reason might be overall balance might be in the debit side which may be above the tolerance level in that case also system will check for credit and block the order.

Check the above said scenarios, might be helpful resolve your issue.

Regards,

Sp.Balaji.

Another reason might be overall balance (including the order value) in the debit side which may be above the tolerance level in that case also system will check for credit and block the order.

Edited by: spbalaji on Jul 6, 2010 2:44 PM

[jpfriends079]

Depends on your posting method for advance payments. If you're posting to the same reconciliation account as the customer, the exposure value would be reduced by the amount of the down payment (credit) to the customer account. If you're posting to an alternative reconciliation account, it depends on whether you've set that account to be considered in Credit Management. If so, again the exposure would be reduced by the amount of the down payment. If not, it would not. You'd set the reconciliation account to not be included in Credit via the following path in

>IMG - Financial accounting > Accounts Receivable/Accounts Payable > Credit Management > Business Transactions: Credit Monitoring > Define Reconciliation Accts without Credit Management update.

Also, There are there types of payments against customer...

- Payment as Down payment.

- Payment as Advance payment.

- Payment as Cash,Cheque,Credit Card,DD Etc against the Invoice amount.

If its Down payment ,it is done as special payment made by the customer. This will be considered as special payment booked against special indictor for special G/L account. This payment will not reflect against the customer account. But the same will be adjusted against the customer at the time of billing.

If its Advance payment , it is against the payment received from the customer and its reflects in Customer account. At the time of sales order system will not block the order for credit check.

In your requirement you have to take the assistance of FICO consultant, for treating the payment received from the customer as Down payment or Advance payment.

Thanks & Regards

JP