conect migrated down payment to sales order

[former_member574141]

We have migrated a "down payment" from legacy system, in the open items recivables. But can I relate it to a sales document?

In this scenario the customer have recived a down payment from a customer for a project but it is still to be delivered during 2019.

We want ByDesign to automatically keep track of it and not generate a new invoice without deduction of the down payment done. How do we do that?

/Petra

[former_member301243]

Dear Petra,

Hope you are doing well.

It is not quite sure on how you have migrated the Down-payment.

However, if you do so via the Web-service, you will be able to link it to the Sales Order. Please pass the Sales Order Reference, then the Down Payment and Sales Order can be linked. Kindly note that, it can be linked only if the sales order reference is passed in the payload, in the reference tag with the correct type code.

You can refer to our Help center documentation on Down Payments, for more information.

Hope this helps.

Regards,

Roshni