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author's profile photo Former Member
Former Member

How to send a Announcements in CRM WebUI for Call center role.

Hi

In some cases if we are shutdowing the prodcution server we want to send a group message to all the users in call center.

How to do this.

Please suggest.

Regards

Hanu M

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 05, 2010 at 02:02 PM

    Hi,

    in the IC_Webclient and in the CMS-Role you could use broadcast messaging for this.

    your message is displayed on the bottom of the screen as ticker.

    Add in SAPGUI a new favorite

    BSP-Application: BSP_BROADCAST

    Start-Page: abap_broadcast.htm

    Kind regards

    Manfred

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