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Issue with use of crosstabs in sub-reports in Crystal Reports Viewer 2008


I have a report, developed using Crystal Reports 2008, that includes a sub-report. Within the sub-report data is grouped in a number of levels which can be drilled into by the user. The grouping order of the data within the sub-report is based on a parameter that the user can change after the report has been run in order to see the data categorised in a different way. The sub-report also contains a crosstab that is based on summaries for the top grouping level. Additionally, the sub-report is set to display all group headers on drill-down.

This all works fine within Crystal Reports 2008, but when the report is opened using Crystal 2008 Offline Viewer there is a problem. When the user initially drills down into the grouping levels of the sub-report there is no issue. However, if, after drilling into the data, the user returns to the main report and changes the grouping order of the data in the sub-report (using the parameter panel) and then attempts to drill into the data within the sub-report again the cross tab is lost (although the section within which the crosstab resides is still displayed). It only reappears when the user returns to the top level of the sub-report. At this point the only way to get the cross tab to function correctly again is to close and re-open the file.

How can I prevent the loss of cross-tabs in this scenario?



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  • Posted on Oct 25, 2010 at 06:19 PM

    Please re-post if this is still an issue or purchase a case and have a dedicated support engineer work with you directly:∥entCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551

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