Name or password is incorrect (repeat logon) in BOE Integration Role Import

[Former Member]

Dear all,

I have an issue when configuring BOE integration for SAP.

Below are the list version for our system:

1.BOE version is: (XI 3.1 SP3)

2.SAP Java Connector version: (SAP JCO 2.0 for Windows server on IA 32-bit)

3.SAP BW version is:(SAP BW NW7 EHP1 SPS6) - on UNIX

This issue happen when trying to "To verify our entitlement system"

In this steps I click on the "Role Import" tab then it appear "Name or password is incorrect (repeat logon)"

If we force to search, in the 3th try the user will be locked "Password logon no longer possible - too many failed attempts" and The user it self got locked in the SAP-BW. So I need to unlock the user from SU01 in SAP-BW.

I already make sure that the configuration in "Entitlement System" tab correct. I'm using CRYSTAL User ID for my configuration in Entitlement system. Bu still this issue happen, I already test in the InfoView and I can login using CRYSTAL User ID.

I can login to the SAP BW using SAP Logon with this CRYSTAL User ID.

I read from other thread:

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I tried to use this, deleting the entitlement system then restarting the tomcat. But still the issue happen.

Please your help and guidance to solve our issue.

Thanks and Best Regards,

Widi

[IngoH · Accepted solution]

Hi,

make sure that user and password are not identical.

what user type (system, dialog, ..) are you using ?

Ingo

[Former Member · Accepted solution]

Hi Ingo,

Thansk for your replied Ingo.

Yes, I already make sure that the password is not identical.

This CRYSTAL user is a Dialog user.

The issue "Name or password is incorrect (repeat logon)" is stil appear in Role Imports.

I still cannot see the available roles in left side.

If I tried to add manualy the roles "CRSTAL_ENTITLEMENT"

The user can login in - InfoView,but still this did't solve our issue in CMC Authentication.

Is there other possibilities, I missed configure?

Thanks and Best Regards,

Widi

[IngoH · Accepted solution]

Hi,

you can logon with the user to the system to the SAP system without any issues via SAP GUI ?

is this an application server or message server ?

is SAP GUI installed on the Server ?

Ingo

[Former Member · Accepted solution]

Hi Ingo,

Yes I can logon via SAP GUI using User CRYSTAL with no problem.

BOE is an application server.

Yes, I install the SAP GUI in the BOE Server.

Thanks and Best Regards,

Widi

[IngoH · Accepted solution]

on the application server I was referring to the SAP System. are you authenticating towards an SAP application server or an SAP message server.

Ingo

[Former Member · Accepted solution]

Hi Ingo,

My BOE authentication towards an SAP Application server.

Do you have any link to share about this issue?

Thanks and Best Regards,

Widi

[IngoH · Accepted solution]

Hi,

whats the SAP GUI / librfc libraries that is installed on the system ? Could you try to type the password in uppercase ?

thanks

Ingo

[Former Member · Accepted solution]

Hi Ingo,

Thanks for your updates.

I use my library from the SAP Installation. Even if I use the one from the SAP Java Connector, the error still happen.

After I change my SAP User "CRYSTAL" password into the uppercase and I update my BOE Entitlement settings, into the uppercase.

The Error gone, Now I can see the available role in the left side of "Role Import" tab.

So the User ID configuration for the entitlement should use the Uppercase pasword.

maybe it's a bug in the BOE SP3.

Many Thanks and Best Regards,

Widi

[IngoH · Accepted solution]

Hi,

that sounds like you somehow using an old librfc library

ingo

[Former Member · Accepted solution]

Hi Ingo,

I'm using the latest librfc32.dll from SAP Java Connector 2.1.9

I put the lib in the C:\WINDOWS\system32 and C:\WINDOWS\sysWOW

Steps to install SAP Java Connector:

Extract (SAP JCo 2.1.9) and put:

1. sapjcorfc.dll and put to (C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86)

2. librfc32.dll and sapjcorfc.dll need to be copied to the Windows\system32 and C:\WINDOWS\sysWOW directory.

In case the SAP GUI has been installed, the librfc32.dll doesnu2019t need to be copied

3. sapjco.jar needs to be copied to the shared library path of the application server.

In the case of a default Tomcat deployment the path would be C:\Program Files\Business Objects\Tomcat55\shared\lib

Set CLASSPATH to this *.jar file

3. Set Java class in Tom Cat Properties to C:\Program Files\Business Objects\Tomcat55\shared\lib\sapjco.jar

Did I missed someting?

Thanks and Best Regards,

Widi

[Former Member · Accepted solution]

Just passing this along -

BW developer was using Universe Desiigner for the first time and when they tried to create a new Connection to SAP BW, they would receive "Unable to connect to SAP BW server Name or password is incorrect (repeat logon)" message.

Other BW developers could create a BW connection on this same PC, so that seemd to rule out any software/configuration issue.

The BW developer's password included the special character &. Their pswd worked fine when logging on to BW directly, but something in the universe connection did not like the &. When they changed their BW pswd to remove the &, they were able to create the BW connection.

[Former Member]

Still the issue occur.

[former_member142702]

Please use JCO 2.1.9

Regards,

Stratos

[Former Member]

Hi Stratos,

Many Thanks for your help.

I already update my SAP Java Connector into version 2.1.9 but still the issue happen.

Is there other solutions for this.

Best Regards,

Widi