I have a basic question wrt the creation of MAIL FORMS in SAP CRM.
Our client creates Email communication content in HTML format. And the requirement is to use these HTML files for creation of Mail Forms (on a very frequent basis)
While creating Mail Forms there is an Option to UPLOAD HTML file. Can we upload HTML files to create the MAIL FORMS
We tried doing the same but the files after upload got distorted and the result was not as desired. Should the HTML file exist in a defined format before upload in SAP CRM mail form?