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Branches not appearing in Document Series branches list


I activated multiple branches after working in the database for a few months.

I created two additional branches.

Now I want to assign document numbering series to the branches, but the only branch available in the dropdown list is "Main". This is also true of the document itself.

What could be the reason that the others don't appear? It seems that all their settings in the Branches-Setup window are sufficient.

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  • Posted on Feb 10, 2019 at 06:11 AM

    Hi Dear,

    Once you created all your branches :

    Go to

    Administration - Setup - General - Users

    Here select your user and click the button near to "Branch Assignment" - And select all the branches over here.

    Now you can go to your numbering series screen. It will show you all the branches which you created.


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