STVN2.1 SP1 - Succession Planning Error

[Former Member]

Hello,

We're running following environment.

• Windows Server 2003 Std

• STVN 2.1 SP1 with Japanese Language pack

• OrgChart

• Succession Planning

When I logon to SuccessionPlanning in Japanese and search something like Employee, Position and so on, I got following error on Log file in Nsaki_dir\SuccessionPlanning\SuccessionPlanning\Log.

2010/07/02 20:01: ERROR: DynamicDll : Load & Invoke : Source : Message {Exception has been thrown by the target of an invocation}

2010/07/02 20:01: ERROR: DllProcessor : getDataSet : Not able to load DLL or CLASS

But When I logon to SuccessionPlanning in English and search in like wise, the error did not occur.

Im not sure what's wrong...

Could you please tell me how to solve this error.

Thank you.

---

Naoki

[Former Member]

Hi Naoki,

You may better firstly to check if all the setting for the language is correct or not. The steps are followed.

1- Open your downloadschema.xml (under xml folder), make sure the language key value is empty.This is to make sure the language value will be able to pass from settingResources.xml when there are more than one languages for the application.

<keyword name="LanguageKey"><value></value><description>English Language Key</description></keyword>

2- Open SettingResources.xml (under xml folder), make sure the following item is properly set.

<item>
<name><![CDATA[SAPLangKeys


E


J



]]>

3- Reset your web.config file or do IISRESET; then, reload the application to see if the problem is resolved.

4- If the problem is resolved, please make the same change for SettingResources.xml and downloadschema.xml under the build folder in Admin_Config. If the problem is still there, It's something else.

Regards,

Edited by: Wei.Qu on Aug 5, 2010 8:54 PM

[lukemarson]

Hi Naoki,

My gut feeling here is that the DLL is not compatible with Japanese, but it is a Microsoft DLL and should be. Are you using 32-bit or 64-bit? Is your SAP system using Unicode?

Many thanks,

Luke

[Former Member]

Hi, Luke

Thank you for your reply !

Oh, Im sorry, it was lack of explaination.

We're using ...

• Windows Server 2003 Std SP2 64bit / .NET framework 2.0 SP2 and Japanses Language pack for .NET 2.0

• STVN 2.1 SP1 with Japanese Language pack / 32bit mode on IIS (.NET version)

• - OrgChart

• - Succession Planning

• SAP ERP 6.0 EhP 4 SPS 5 Unicode sysytem as backend system for STVN.

If my error was caused by incompatibility of DLL for Japanese, what should I do ?

Thank you.

---

Naoki

[lukemarson]

Hi Naoki,

First of all have you followed the 32 to 64-bit conversion instructions? If not try them first as this could be the root of the problem. The link to the Wiki page is here:

[url]https://wiki.sdn.sap.com/wiki/display/ERPHCM/Liveinstallationona64bitenvironment[url]

Try that and then let me know if the problem is solved. You may also need to change your downloadSchema.xml to make sure the encoding is set to Unicode.

I hope that helps!

Luke

[Former Member]

Hi, Luke

Yes, I have already performed 32 to 64 bit conversion instructions.

Just to make sure, I reconfirm our setting of Nakisa. but I got same error, my problem is not solved.

I looked over my downloadSchema.xml, it seems that almost every encoding property is set to "UTF8".

(There are some encoding property which is set to "ASCII", though)

Do I need to chage my downloadSchema.xml ?

and if you have any other idea/possibility, could you please tell me that.

Thank you for your support.

---

Naoki

[lukemarson]

Hi Naoki,

It would be worth changing the UTF8 and ASCII to Unicode. I have had to do this for Unicode before. Make sure you do it in the correct downloadSchema.xml because the Live integration schema has the same name, but is located in the root of your build folder while the Staged is located in the SAPExtractor sub-folder.

I hope that helps,

Luke

[Former Member]

Hello, Luke

Thank you for your suggestion.

Although I tried your suggestion by following sequence, I could NOT solve our problem. (The same error occurred)

-

---

*1.

Stop Nakisa system (Stop IIS service)

*2.

Modify my downloadSchema.xml on Nakisa_rootdir\SuccessionPlanning\SuccessionPlanning\XML

I replaced all 'encoding="ASCII"' and 'encoding="UTF8"' to 'encoding="Unicode".

Although there are some 'encoding=""' entries, I kept thoes entries unchanged.

*3.

Start Nakisa system (Start IIS service)

*4.

Check whether my error occur.

-

---

Do you have any other idea ?

If my procedure is wrong, could you tell me the correct procedure.

Thank you for your support.

---

Naoki

[lukemarson]

Hi Naoki,

Stopping and starting the IIS service is not required, you can make changes and then just run the command 'iisreset' from Start > Run.

You can try changing the encode="" to encode="Unicode" to see if that helps. Have you installed the Microsoft .NET Language Pack? That has solved similar issues with other .NET applications and may help here:

[http://www.microsoft.com/downloads/details.aspx?FamilyId=39C8B63B-F64B-4B68-A774-B64ED0C32AE7&displaylang=en|http://www.microsoft.com/downloads/details.aspx?FamilyId=39C8B63B-F64B-4B68-A774-B64ED0C32AE7&displaylang=en]

Do you get any other errors when you try to log in other than what is in the log file? Have you raised an OSS note with SAP?

Many thanks,

Luke