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author's profile photo Former Member
Former Member

Material in warranty should be returned, but not before receiving new one


I would like to know how does standard SAP manage this situation:

Imagine I have received one material but then, when checking the material I discover it has some defects, so I have to return it.

The thing is that I shouldn't return the material while not receiving the new one. So I should be able to create a new order for the new material which is going to substitute the old one. The new material should be received at price 0 and shoudn't change the average price of the material. Once this new material is received I should pay the old material's invoice.

Imagine this same situation happens when the material is being used after some months. This material is supposed to have a warranty. How would standard SAP treat this case?

Thanks in advance.

Edited by: LUIS ÁLVAREZ on Jul 5, 2010 11:23 AM

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 25, 2011 at 12:06 PM


    try this out..

    You can make return of the material through return PO, with 0 value,

    then the second material is received in migo as goods receipt against other with movement 511,

    which is free of charge delivery, this way no cost of material gets hit and you receive and return the material.


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