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Sending email from quality notification

Former Member
0 Kudos

Hi,

I have a problem. I want to send emails to customers.I have setup function module QM06_FM_TASK_SEND_PAPER_ATTACH in the action box of a Quality Notification. It works fine to send email to a user partner function type IT...but not to a customer partner function SP. I get the following error message:

No entries were found in catalog 2

Message no. QS299

Diagnosis

No entries for the specified selection criteria have been found in the 2 catalog.

This may be due to the following:

The searched entries do not exist.

The searched entries have not been released.

System Response

The search has been terminated.

Procedure

Correct your entries or check the master data in the inspection catalog.

Please help me out.

Best regards,

Hans Linhardt

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

Gi to Quality Management> Quality Notifications> Notification Processing-> Additional Notification Functions> Define Action Box--> Define Functions for the Action Box.

choose the right notification type. select that ...go to activities.

go to the activity to send mail.

double click and go to details.

assign correct code grp and code.

your problem will be solved.

partha

Former Member
0 Kudos

Hi,

Please check with the Assign Partner Functions to Notification Type weather SP is assigned in the Customer field or not,

Path-QCC0 - Quality Notifications - Partners - Define Partner Determination Procedures.

in that check Assign Partner Functions to Notification Type for the required notification type.

Regards,

Naveen.