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Former Member
Jul 01, 2010 at 06:33 PM

no data coming in when using Web Service Connection in Xcelsius


Hi forum,

I just installed a "new" version on Xcelsius "CRYSTAL DASHBOARD DSGN STARTER 2008" (It downloaded as Engage 2008 and after the installation displays "Xcelsius Enterprise").

I created a Web Service using SAP Web Design Tool version build 09. I tested the query and pulls the data just fine.

When i try to pull the data in Xcelsius, nothing comes up.

i went back to run the query using IExplorer and click on the "Invoke" button on the page and i get the following:

<?xml version="1.0" encoding="utf-8" ?>

-" xmlns:xsd="" xmlns="">

- <SLSPersonReturn>


<Message>Number of active connections exceed Xcelsius CALs.</Message>



The version of Xcelsius 2008 that i got is the CRYSTAL DASHBOARD DSGN STARTER with 10 named users or viewers.

Do i need to do anything special to make the query work in Xcelsius? i mean to pull the data in?


Manuel Roman