Clearing customer document F-32

[Former Member]

Hello Friends, Could you please give me a hand with this issue?

I have a problem in F-32.

I cannot clear open item sales documents that have Reason for rejection, it means the sales document has the field VBRP-ABGRU filled.

The error below occurs:

SD document XXXXXX is not in the database or has been archived

Message no. V1302

Diagnosis

This message is issued if no document header (VBAK) can be found

(discrepancies in R/3) for a sales requirement single record.

System Response

In the initial sales order supply, the following error message

appears 'Document xxxxxx not available' V1 302.

Procedure

If an error occurs in initial data supply in APO, discrepancies have

occurred between the requirements and sales documents in R/3. This

discrepance can be corrected in R/3 using report SDRQCR21.

The sales document is in the database, but it is rejected with a reason for rejection. Although It is not possible to clear the open documents and we can not continue with the process.

I have looked for SAP notes but I have not found any for SAP ECC 6.0.

I really apreciate your help,

Thank you.

[Former Member · Accepted solution]

Hi ,

I am facing exactly the same problem and same error message, if you have solved this please provide the

solution.

Thanks

Abhilash

[Former Member · Accepted solution]

Hi Abhilash,

I have not found any solution for this rather than telling the Financial and Sales users to modify their procedure as following:

First, clear the customer document by transaction F-32, and then modify the sales document and assign the reason for rejection.

I think it is better not to modify SAP tables, so this could be the best solution for this issue.

best wishes,

Lina F.

[gladys_xing · Accepted solution]

Hi Lina,

Sorry for the response delay, I was in business trip and can not see the thread.

Note:1430473 is polite release, so you can not see it. please create a message to SAP, then developer can add your customer No. to note note, then you can read it.

Best Regards,

Gladys Xing

[Former Member]

Hi,

Please refer below link:-

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Regards,

Gaurav

[Former Member]

Thanks a lot for your repply,

I have looked for SAP note 1430473, but I was not able to find it in the service marketplace, because it says the following message

"The requested SAP Note is either in reworking or is relesead internally only"

Could you please tell me if I have the correct number?

Thank you!

Lina Ma.

[gladys_xing]

Hi LIna,

This is standard system behavior!

You have alternative 2 ways to solve this issue

1. Delete the VBEL2, POSN2 value saved in BSEG and BSID by using a litttle ABAP knowledges. or you have authorization to delete them from T-cd:SE16 Manually.

2. change the error message V1 302 to warning message by a modification( refer to note:1430473).

Best Regards,

Gladys Xing