i have configured support desk and charm in solution manager, for charm the process will start from support desk ticket by
performing the action "create change document" in actions tab then system will create one change request, if we double click
on that change request initial status will be "To be approved" with change manager and subject field as blank if those fields
are filled and saved it is disappearing all the values (BP numbers ) from system, but if we toggle to display and change mode
again its appearing in the screen.