WEBI Report instance history not showing

[Balaji]

hi Experts,

we have scheduling webi reports generated on daily basis and send to users through mail, even we can able to view the count from bi launch pad keep on increasing on daily basis but when we try to view the history we are unable to view any instance in the history, even we try to check in Administrator id still the same Behavior, unable to find out the exact issue any inputs to resolve this issue

we are using BO 4.x Webi reports, recently we have changed from Production to DR, any rights or other setting need to check?

Regards

Balaji

[denis_konovalov]

I have fixed your tags, please select more careful next time.

[Balaji]

Hi Tom and Ashraf,

Thanks for your inputs, sorry for delay response, we are not checked this steps in DR, mean time we moved to Prd system , we faced this issue only in DR, after moved to Production not faced this issue,

if any one come across this issue, try the suggested steps and post your inputs

Regards

Balaji

[Balaji]

hi Ashraf,

thanks for your inputs, we will follow the instruction as per the given note and keep update the final result

Regards

Balaji

[Tom_N8]

Hi Balaji,

Also, consider limiting the number of instances to something more managable, i.e. the default limit is set to 100 instances per schedule. You can either set the limit globally (see Setting limits for instances) or at folder level (see Limiting report instances at the folder level). I suggest a combination of both, i.e. a default limit at object level with fine-tuning at folder level.

Regards,

Tom

[former_member456023]

Hi,

Could be because of one of following reasons.

1. Check the Preferences setting in BI Launchpad:

2. Also check the security, if you have been granted to view the instances or not:

3. Check this sap note.This is for publication.you can try same steps for your issues also.

2043794 - Users get blank page when opening publication history page

Resolution

Clear Tomcat cache:

1. Open the Central Configuration Manager
2. Shut down Tomcat using the stop icon
3. Go to C:\Program Files (x86)\SAP BusinessObjects\Tomcat6\work\Catalina\localhost and rename the BOE directory to BOE_old
4. Start Tomcat
5. Launch the CMC or BI Launch Pad from your browser - this step will take a while because the BOE folder will be recreated and all content repopulated

Note: The BOE_old directory should be deleted after you are confident that the Tomcat cache files have been recreated.

Hope it helps.

Thanks
Ashraf