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SAP BI / Launchpad works only with SSO

Hi there,


I have the following problem.
Access to SAP BO works with SSO (there are AD and SAP BW users) Signing in via SSO works. But if I click on Logout and I want to log in as an AD or BW user then I get the error message "Access was denied". That means the Access works only via SSO. what settings do I have to make?

regards

Mile

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3 Answers

  • Posted on Feb 04, 2019 at 05:49 PM

    the bilaunchpad.properties must be set to the correct authentication default (such as authentication.default=secWinAD) or else it would default to logging in via enterprise. If it's logging in with the proper authentication then the AD is determined by the bsclogin.conf and keb5.ini see KBA 2629070 https://apps.support.sap.com/sap/support/knowledge/preview/en/2629070

    If those files are not currently updated with the correct info you would receive an error (typically a login failed fwm 00006 verify you are a member of valid mapped groups). Access denied could be many things is that the full error?

    -Tim

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    • Hallo Tim,

      many thanks for your answer.

      bilaunchpad.properties is the ecWinAD as defoult authentication default (authentication.default=secWinAD) and SSO works very well BUT but the manuel log in (without SSO) as AD or SAP - authentication does not work. The whole error-message: Account information not recognized: Access was denied.

      regards

      Mile

  • Posted on Feb 07, 2019 at 06:14 PM

    You can rule out if this is a permissions issue within the BI Platform by temporarily adding the user to the "Administrator" group in the CMC. If you are still receiving the "Access was denied" error when logging in with your SAP or WinAD credentials manually, then you will need to review the generated logs to determine more information.


    You can trace the BI Launchpad web application or check the Tomcat logs (stdout.log / stderr.log ) for any corresponding error messages.

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  • Posted on Feb 07, 2019 at 07:47 PM

    "Account information not recognized: Access was denied." is not a standard authentication failure, usually a message that says "verify you are a member of valid mapped group", or "contact your technical support" are the 2 primary errors (FWM 00006 and 00005 respectively). a similar issue for SAP users was found in th past in KBA https://launchpad.support.sap.com/#/notes/2009950

    -Tim

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