on 06-25-2010 3:43 PM
Hi Everyone,
We are having a problem with our PO & COnfirmation approvals. These approvals that should be automatic are all in "waiting approval" status. I suspect we might be having the same issue with SC's, but it is harder to tell if we have the problem or if people have not approved the SC's.
Any help on how to troubleshoot this would be appreciated.
points for helpful answers.
regards,
More info on this issue:
We eventually found out that the task was deactivated so we reactivated in OOCU so subsequent SC, PO & CONF are working, however the ones that had error while workflow was deactivated are throwing error: "No workitem id provided". We used function module BBP_PD_PO_STATUS_CHANGE_WF to change the status which allowed it to process to the backend, however
BBP_PD looks like this:
Workflow Item:
Workitem-ID 000000000000
Task
Text
Status
Statustext
Date 00/00/0000
Time 00:00:00
No Workflow Item Found
instead of:
Workflow Item:
Workitem-ID 000021238440
Task WS40000014
Text SRM Approval Process for document ID 5700851862 (GUID: 4C28FA143DBD0111E10080009E344F8B)
Status COMPLETED
Statustext
Date 06/28/2010
Time 09:07:25
No Workflow Item Found
Any help on generating a workitem id so as to allow subsequent processing of this po is appreviated.
Edited by: Onyedika O. on Jun 28, 2010 3:38 PM
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Hi
you must see what is the indeed status of cart via bbp_pd bus2121 and you can double confirm that really approved or not.
Ask WF consultant to see workflow log too...
--
status changes are very important - for example Manager indeed APPROVED , status of business object must be changed .
check howmany levels of approval required.
Muthu
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Hi there,
Confirmations at times will stay in status "awaiting approval" until they are sent to the backend.
go to se38 and Manually run update reports CLEAN_REQREQ_UP and BBP_GET_STATUS_2 and retest your system behaviour.
This should clear any unwanted entries from table BBP_DOCUMENT_TAB.
Hope this helps,
Kind Regards,
Matthew
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