Skip to Content
avatar image
Former Member

CUP open request can not be cancelled

GRC AC 5.3 SP 10 CUP

There are some old open CUP requests for super user access. I need to cancel them.

When I try to cancel a request from config - request - administration - it gives me a message that "failed to cancel follwing request".

Also if I click on the request number to see detail then it gives message - "Request Approval Screen is not displayed because Request Status has changed" and it does not show the request detail and remains in the same list of requests screen.

If I click on a closed request number - in next screen, it shows the same message but I can see detail request.

Recently We upgarded GRC to SP10 from SP4. Previously I cancelled CUP requests this way.

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • avatar image
    Former Member
    Jun 25, 2010 at 10:06 AM

    Hi Pal

    The request can be cancelled by the approver of the request. You can however cancel the request as an administrator in the configuration section in CUP.

    Add comment
    10|10000 characters needed characters exceeded