Create complaint w/ reference to Service order: ibase is copied

Hello,

When creating a complaint with reference to a service order, the first line contains always the Ibase component.

To be more precise, the individual object. However, we don't want this to appear.

We want that the complaint can only refer to the services / spare parts in the service order. Now we get always

the individual object in the first line. As a workaround, we delete that line. However, we

want to solve this. Does anybody have an advice how to solve this?

regards,

Wim Olieman